Shipping Policy | ShakeSmartly
At ShakeSmartly, we are committed to getting your order to you as quickly and efficiently as possible. Below are the details of our shipping process.
Processing Time
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Orders are processed Monday to Friday (excluding holidays).
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Processing typically takes 1-3 business days before the order is shipped.
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During high-demand periods (such as holidays or sales events), processing times may be slightly longer.
Shipping Times & Costs
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UK Orders: Estimated delivery time is 5-10 business days.
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International Orders: Estimated delivery time is 2-4 weeks, depending on the destination country.
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Shipping costs will be calculated at checkout based on your location.
Tracking Your Order
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Once your order has been dispatched, you will receive a tracking number via email.
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Please allow 24-48 hours for tracking updates to appear.
Customs, Duties & Taxes
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Orders shipping to the UK include VAT in the displayed price.
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For international orders, customs duties and taxes may be applied by your local authorities. These fees are not covered by ShakeSmartly and are the responsibility of the customer.
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We are not responsible for shipping delays caused by customs.
Lost or Delayed Packages
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If your order has not arrived within 30 days of shipping, please contact us at info@shakesmartly.com, and we will assist you in resolving the issue.
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We are not responsible for lost packages due to incorrect addresses provided at checkout.
Contact Us
For any questions about your order or shipping, please email us at info@shakesmartly.com.